September 3, 2008

Let your voice be heard

Elections document the will of the people, or at least the will of registered voters. On November 4th, you'll be asked to answer many questions, including who should be our next president, as well as questions at your state and local level.

Many blogs and analytical sites offer projections, comparisons to previous elections, and details about the issues and candidates themselves, including the MSN Election Guide. Those are great and important resources for informing your opinion.

But it's about the people's voice, right? And now you can search for what they're saying!

Image of Election Live QnA

Live Search QnA represents the community's microphone and speaker, since the community asks and answers each other's questions. Links are encouraged to help prove or disprove a claim, and you can search through all the pre-existing question/answer threads over a range of topics. Michelle Slatalla, the New York Times journalist, reports on the rising phenomenon with her own recent experience in searching for (and finding) an answer to why her smoke alarms kept on beeping (answer: spider interference!).

And with the Democratic Convention finished and the Republican Convention underway, some of the most active political questions involve whether Senator Clinton's speech was sincere and supportive of Senator Obama, what people think of Senator McCain's Vice-Presidential pick, and whether the economy or national defense will be the driving factor. Whether you agree or disagree, join the community and express your opinion.

Let the community hear who you think is going to win and why!

Liam Ross, Senior Product Manager, Live Search

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August 29, 2008

Something’s different at Live Search!

Whew, what a busy couple of weeks it's been. We launched our new home page back at the end of July with the goal of using a new picture each week. Then we decided to get a little crazy for the Olympics and rotate the images twice a day. About three days into the Olympics, we realized we just could not go back to one picture a week!

So a few days ago we shifted gears again. We're now giving you a new image every day, with hotspots to help spur your imagination. Sometimes we'll just show great pictures that we like; sometimes the images will be related to topical events, like the upcoming Labor Day holiday or NFL season kickoff.

We'll occasionally have images from the elections, but rest assured we'll be giving both parties equal time.

And if you don't like the picture you see today, don't worry – there will be a new one tomorrow!

– the Live Search Homepage team

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August 14, 2008

Get ready for SES 2008

A quick note about my upcoming keynote at the Search Engine Strategies conference, Tuesday, August 19th at 9:00 am in San Jose. Kevin Ryan and the entire SES organization put on one of the best search conferences around. This year I have the privilege to present to more than 4,000 of you down in the Valley. Our large presence around the show will let us hear from all of you about our products and services and help us better understand the perspective that you bring to the show.

During my keynote on day two, I'll share with you our perspectives on how the search landscape has changed and how it will continue to evolve, based on key trends and our ability as an industry to react to them. I'll take you back in time a bit to talk about our early days of search marketing and look forward to the industry’s recent moves into semantic search. It’s an exciting time for us all as we begin to usher in a new phase of search that looks at how we can deliver a more intuitive user experience and a better ROI for advertisers. With these changes, I'll talk about how Microsoft is addressing and embracing this evolution. Specifically, I'll highlight some of the new product features, including Live Search cashback, which we unveiled at Advance08. I’ll also focus on how we think about building more open and sophisticated tools for advertisers and publishers, and show a few demos like our recently released Webmaster tools.

All of this, coupled with a Q&A session with Kevin Ryan, should make for a great opportunity to talk about how search is evolving and where Microsoft is headed.

I look forward to meeting many of you at another great SES San Jose conference. And please stop by our booth #309.

Satya Nadella, Senior Vice President, Search, Portal, and Advertising

Where you can find us

Monday, August 18

Tuesday, August 19

We're also hosting a sponsored session, Diagnose SEO Issues Using Live Search Webmaster Tools, on Tuesday from 2:45pm-3:45pm. Speakers are:

    • Nathan Buggia, Program Manager Lead, Webmaster Tools, Microsoft
    • Andy Woods, Development Lead, Webmaster Tools, Microsoft
    • Ani Babaian, Senior Product Manager, Webmaster Tools, Microsoft

Wednesday, August 20

Thursday, August 21

Find out more about Microsoft's presence at SES in the Webmaster blog and the adCenter blog.


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August 6, 2008

We’re bringing the Olympics to you

Microsoft is into the Olympics in a big way through our partnership with NBC on NBCOlympics.com, the official online home of the 2008 Summer Olympics in Beijing! And Live Search is ready to help you find everything you want during the games.

 

Feeling competitive? We’ve made it easy for you to find out if your country is ahead or behind – just search for “Olympic medals” and you'll get up-to-the-minute tallies by country:

 

Check it often to watch those medals add up!

 

If you just want to see a specific country or sport, you can do that, too. Try “Medals for Portugal or  Medals for Swimming and you'll get the latest counts as they happen:

It isn’t always about who is winning, although those heart-wrenching stories of hardship leading up to victory make some Olympians more popular than others. If you don’t want to be left out of the conversation over lunch, check out Olympic xRank. Not only will you know who is hotter than the torch but why.

 

On the other hand, if you hear an athlete’s name or want to find out why you keep seeing their face on your co-workers' monitors, try our Athlete Answer. Enter Michael Phelps and we give you everything you need in a neat little package:

 

Speaking of news, we’ve pulled it all together for you with our new Olympic News scope. We look for stories – articles and videos – across all the sources we can find and constantly provide the freshest, most relevant stories for you. If you just want to get right to the videos of the events and athletes try video search.

 

And we're not done! In our last blog post, we introduced you to our new homepage. It's gotten great reception and we wanted to do something special during the Olympics, so we'll be updating the image twice a day with great shots from the Games. Watch for it when the Olympics begin on 8/8/08.

 

We hope your team brings home the gold from Beijing!

 

Jacquelyn Krones - Senior Product Planner for Live Search

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Improve your site’s standing with new Webmaster tools

Today we are bringing our Webmaster Tools out of beta and releasing several new features that help webmasters see how Live Search crawls and indexes your sites. As a website owner, you can use these tools to improve your results on Live Search when a someone is looking for your site. The new Webmaster tools give you more data about referring links, identify issues Live Search encountered when crawling your site, and help you improve the overall indexing of your site. For the full story about this release, see the Webmaster Center Blog.

You can check out the new tools at http://webmaster.live.com/. And for questions, be sure to visit the Live Search Webmaster forums.

Nathan Buggia, Live Search Webmaster Center

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July 30, 2008

New home page helps you explore more on the Web

Today we're releasing an update to the Live Search home page that received positive feedback from customers in trials last month. The new design features background images that will change frequently, augmented with what we call "hotspots." These interactive areas highlight parts of the image and help you explore search results related to the highlighted area. Users who have tested this new home page have found it both engaging and a great place to start a search.

New images and hotspots

In our release last spring we laid the foundation for this page. In this home page release we've added background home page images that we'll change regularly and hotspots that click through to great search results. Hotspots gleam to the user when the page first loads then fade into the image. Users can discover them again by moving their mouse over them, revealing details about the image and a link to a related search result. To ensure that users can start a search immediately, our base page loads first with the images and hotspots loading quickly afterward. Users on a broadband connection may not notice the two steps. Today we're releasing the new home page in the U.S. only, with more markets to follow in the future.

Image of two versions of Live Search home page

A great place to start a search

Our goal for the home page is to find the best way to enhance users' sense of discovery, surprise, and delight while balancing engineering realities for a great user experience.

Extensive user research and exploration of many concepts with our customers pointed us in the direction for this design. We want the page to be a great place to start a search and also to intrigue and inform as well. We think hotspots will help users discover parts of Live Search they might not know while not distracting from the core purpose of the page — searching.

We think the new design is a great start, but there's more to come, with lots of interesting directions that we'll be exploring in our next releases of the home page.

Chris Rayner, Senior Product Manager, and Zach Gutt, Senior Program Manager
Live Search User Experience team

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July 1, 2008

Powerset joins Live Search

We're excited to announce that we've reached an agreement to acquire Powerset, a San Francisco-based search and natural language company.

Powerset will join our core Search Relevance team, remaining intact in San Francisco. Powerset brings with it natural language technology that nicely complements other natural language processing technologies we have in Microsoft Research.

More importantly, Powerset brings to Live Search a set of talented engineers and computational linguists in downtown San Francisco. This is a great team with a wide range of experience from other search engines and research organizations like PARC (formerly Xerox PARC).

We're buying Powerset first and foremost because we're impressed with the people there. Powerset CTO and cofounder Barney Pell is a visionary and incredible evangelist. When he introduced our senior engineers to some of the most senior people at Powerset — Search engineers and computational linguists like Tim Converse, Chad Walters, Scott Prevost, Lorenzo Thione, and Ron Kaplan — we came away impressed by their smarts, their experience, their passion for search, and a shared vision.

That shared vision is to take Search to the next level by adding understanding of the intent and meaning behind the words in searches and webpages.

We know today that roughly a third of searches don't get answered on the first search and first click. Usually searchers find the information they want eventually, but that often requires multiple searches or clicks on multiple search results. Two specific problems are the most common reasons for this:

  • Differences in phrasing or context between a user's search and the way the same information is expressed on webpages. Search engines don't understand today that "shrub" and "tree" are similar concepts. We don't understand that "cancer" sometimes refers to a disease and sometimes refers to a horoscope and when a query or a webpage refers to which.
  • Lack of clarity in the descriptions for each webpage in the search results. Sometimes a result looks relevant from its short description on the results page but turns out to be not so relevant when you visit the actual page. As a result, searchers frequently click results and then rapidly click back when they realize they aren't what they're looking for.

These problems exist because search engines today primarily match words in a search to words on a webpage. We can solve these problems by working to understand the intent behind each search and the concepts and meaning embedded in a webpage. Doing so, we can innovate in the quality of the search results, in the flexibility with which searchers can phrase their queries, and in the search user experience. We will use knowledge extracted from webpages to improve the result descriptions and provide new tools to help customers search better.

Working with our existing Search team and other Microsoft teams that focus on natural language, Powerset will help us address all of those problems and opportunities.

We're looking to add even more talented engineers to the San Francisco team to accelerate our shared progress. If you're interested in joining the team, drop us a line.

We'll have more to say about the things we're doing in understanding searches and webpages through natural language technology in the coming months. In the meantime, please join me in welcoming Powerset to Microsoft!

Satya Nadella, Senior Vice President, Search, Portal, and Advertising

See also: Microsoft to acquire Powerset

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